Refund policy
At Lucky Fig Vintage, our primary focus is on delivering top-notch products and exceptional customer service. Given the unique nature of our business, we regret to inform you that we are presently unable to facilitate returns or exchanges for any items bought from our website as well as our in-personal transaction.
All sales are final.
Vintage luxury is inherently unique — each piece has its own history, patina, and character that cannot be replicated. We invest significant time and resources into sourcing each piece. Because of this investment, and because vintage condition is inherently subjective, we cannot accept returns once a sale is complete.
When you place an order on luckyfigvintage.com or complete an in-person transaction, you acknowledge that you have read and agree to these terms of sale, including our all-sales-final policy. We sincerely value your understanding, as it allows us to continue curating an exceptional and authentic collection for our community
BEFORE YOU PURCHASE
We understand that buying luxury vintage online requires trust. If you have any questions or concerns about a specific piece — condition, measurements, hardware, color accuracy, or provenance — we strongly encourage you to reach out before completing your purchase.
shipping
We ship with USPS for domestic orders & UPS for international orders
Estimated shipping times (after 24–48 hour processing time):
standard shipping: 3–5 business days
express shipping: 1–2 business days
international shipping (UPS): 5–14 business days
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Please ensure your shipping address is accurate and complete, including apartment or unit numbers, before placing your order.
We are not responsible for lost or stolen packages. Buyer is responsible for reshipment charges if a package gets returned back to us
If your package is marked as delivered but you cannot locate it, contact the shipping carrier (USPS or UPS) directly for assistance.
International buyers are responsible for all customs duties, import taxes, and fees charged by their country upon delivery. Lucky Fig Vintage is not responsible for delays caused by customs processing.
privacy policy
At Lucky Fig Vintage, your privacy matters to us. By using luckyfigvintage.com, you agree to the terms of this Privacy Policy. We only collect the information necessary to process orders, communicate with you, and improve your shopping experience—this includes your name, email, shipping address, and payment details. We do not sell or share your information for marketing purposes. To operate our business, we work with trusted third-party services who may receive limited information necessary to perform their functions, such as payment processors or shipping carriers.
Lucky Fig Vintage uses cookies and similar tracking technologies to enhance site performance, remember your preferences, and personalize your shopping experience. You may disable cookies in your browser settings at any time, though some site features may not function optimally without them.
We take reasonable measures to protect your information, but please understand that no data transmission over the internet can be guaranteed to be 100% secure.
By using luckyfigvintage.com, you agree to the terms of this Privacy Policy. We may update this privacy policy from time to time. Continued use of luckyfigvintage.com after changes constitutes acceptance of the revised policy If you have any questions about your information, please contact us at hello@luckyfigvintage.com